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Observations from the grittier tech space.

Tag: customers

Introducing Kinetic Conversations

September 3, 2013September 11, 2013 Don Mathis1 Comment

Introducing Kinetic Conversations. This link is to the introduction I wrote for my company Kinetic Social‘s new blog, “Kinetic Conversations.” The blog is pretty cool (I’m biased of course).  I cover off very briefly on who we are, from our launch to our recent Series A, and then talk a bit about what we hope to achieve with this blog.

Here is a snippet from my introduction:

The purpose of our Kinetic Conversations

We operate in an industry that has – to put it diplomatically – a high opinion of itself. Silicon Valley overall and the ad:tech sector in particular has been accused of cloaking capital accumulation with the fig leaf of “changing the world”. There appears to be no shortage of self-absorbed entrepreneurs more interested in promoting themselves than building real companies, as well as founders who run their companies like feudal lords surrounded by serfs with Stanford degrees. With so much bombastic boasting, it can often be challenging to tell the wheat from the chaff to get to what’s really going on in our industry.

At Kinetic, we’ve worked hard to build a different culture, one focused on providing outstanding client service and striving for excellence in our products, our technologies, and our processes. Sounds pretty basic, right? But you’d be surprised how rarely these “real business” concepts are practiced in our space.

So the purpose of Kinetic Conversations is to talk about the things that actually matter in building what we believe is a real company in this sector: the people we are, the stuff we’re working on, the things brands want in order to build better engagement with their customers in social media.

We’ll also discuss new products and major technology releases – indeed, we’ve got a big one coming soon (so stay tuned)! We’ll have ‘how it works’ explanations, opinions on industry trends, best practices and tips, and we’ll try to do as much of this as possible without the buzz words that annoyingly characterize our space … or, when we cannot avoid it, provide definitions of tricky industry-speak.

Most of all, this blog will be a showcase for the talent that makes up Kinetic. More than any other company I know, our team is a dedicated group with a real passion for the business. Those can be throw-away lines at many companies. But at Kinetic, it is the real deal, and it is why we are who we are.

So, thank you for checking us out and hopefully you’ll find enough reason to come back again! And please give us feedback along the way.

Follow Don on Twitter @KineticDHM              Connect with Don on Google+

Don Mathis is the CEO and Co-Founder of Kinetic Social, a company launched in 2011 with a core mission of making sense of the world’s ‘social signal’ on behalf of large brand advertisers.  He also serves in the active reserve of the US Navy, where he is the Commanding Officer of a highly deployable, selectively staffed, joint-service combat logistics unit that supports forward deployed war-fighters.

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Don Mathis Kinetic Big Three

Beyond the Big Three Social Networks

July 31, 2013September 11, 2013 Don Mathis2 Comments

This article was written for AdExchanger, where it was published on July 24, 2013 (see here). It appeared as part of the AdExchanger series, “Data Driven Thinking.”

The accelerating monetization initiatives of the social media “Big Three” – Facebook, Twitter and LinkedIn – have received a fair share of headlines recently. But what does the rest of the pack of social media players have up their sleeves?

The monetization plans for these second-tier social sites, including Pinterest, Tumblr, SnapChat and Foursquare, have received scant to no discussion in the press, which isn’t surprising. The new kids on the block tend to get a free pass from the digerati monetization hawks for a honeymoon period.

With the inevitable sell-by date imposed by the industry arbiters of success to hold these ventures financially accountable, how will these four sites elevate themselves from nifty idea to sustainable revenue generator?

Pinterest In The Pole Position

Pinterest holds the pole position to join the ranks of the Big Three, and not just because of its phenomenal user growth. Social media platforms are built around core behavioral affinities, and because Pinterest’s fundamental proposition is image-centric, it is arguably best positioned to capture big advertiser budgets. Engaging images are of keen interest to brands, which is something both Facebook and Twitter clearly understand. There is growing marketer awareness that Pinterest may have the right eyeballs and a dynamic forum with which to engage those eyeballs. They clearly intend to take earnings to another level with the hiring of two key Facebook veterans: Tim Kendall, who spearheaded Facebook’s monetization program, and John Yi, who ran the PMD program.

The entire industry is gravitating towards bigger and more visual ad units to boost consumer engagement. While every ad-supported site struggles to strike the right balance between big and engaging versus interruptive, Pinterest’s strong advantage is that it has less native conflict on this front.

Will Yahoo Take Tumblr To The Next Level?

Naysayers snarkily await Yahoo’s watering down of the distinctness and vibrancy that fueled Tumblr’s rise. I, however, remain sanguine and hopeful that Marissa Mayer and her team will ensure that the rush to monetization doesn’t alter the user experience that made Tumblr popular.

While nothing has materially changed in their offering to brands, I suspect big plans are afoot. In the spirit of working hard to avoid alienating the core users, I expect Yahoo to monetize Tumblr by emphasizing non-intrusive ads and sponsorships.

Whither Go Snapchat And Vine

Snapchat’s quick-strike consumer platform has generated substantial buzz among teens and millennials, but not all of its consumer impressions are appropriate to a brand marketer, to put it mildly (think “sexting”). Having said that, platforms and audiences evolve. As the perception that shorter ads can still achieve effectiveness takes hold — just look at the ad spot compression in video and television — Snapchat may be on to something. I know many agency people who are buzzing about creating compelling 10-second ads à la Twitter’s Vine. For now, however, Snapchat still has some way to go to achieve genuine marketer acceptance.

And Then There’s Foursquare

Sometimes it’s better to slide out of the digerati limelight to build a real business.  This is the route Foursquare is taking. The company initially took a beating in the media for not living up to lofty, over-hyped expectations, but Dennis Crowley and his team have doggedly worked to build the company ever since. I believe Foursquare has a chance to establish itself as a powerful local e-commerce vehicle, perhaps more so than any other social player, because of its connections to the retail and service industries and its location-based data.

Fragmentation Of Social Media?

The immutable truth about the social graph is that it is generated, demanded and influenced by people who are constantly changing, growing and as fickle as ever. Trying to control or even predict where social media will go next is like holding water in your fist.

The sobering truth for the upstarts is that Facebook holds a formidable lead on constructing a global social infrastructure. There will always be a “next hot thing,” but most won’t grow up to be the next Facebook. But that doesn’t mean there isn’t opportunity and value in serving a niche, which in some cases can be quite big.

In the next 12 months, expect to see which upstarts are on track to become the next Twitter and which will be relegated to the same dustbin holding the remains of the old MySpace.

Follow Don on Twitter @KineticDHM              Connect with Don on Google+

Don Mathis is the CEO and Co-Founder of Kinetic Social, a company launched in 2011 with a core mission of making sense of the world’s ‘social signal’ on behalf of large brand advertisers.  He also serves in the active reserve of the US Navy, where he is the Commanding Officer of a highly deployable, selectively staffed, joint-service combat logistics unit that supports forward deployed war-fighters.

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Author: Don Mathis

Don Mathis is a social / digital technology entrepreneur ... and a Naval Officer.

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